Responsible Gaming
Gaming Should Be Entertainment
At UDR Santa Maria, we believe that online gaming should be enjoyable entertainment only. Never view gambling as a way to earn money, solve financial problems, or generate income. The house always has a mathematical advantage, and outcomes are determined by chance. Only gamble with money you can afford to lose.
Age Verification
Online gambling in Brazil is restricted to individuals aged 18 years or older. We are committed to preventing underage gambling. All players must verify their age during registration. If you are under 18, please do not attempt to create an account or participate in any gambling activities on our platform.
Warning Signs of Problem Gambling
Recognizing problem gambling early is essential. Review the checklist below. If you identify with any of these signs, please seek help immediately:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essential expenses (rent, food, bills)
- Hiding gambling activities or lying about the amount of time spent gambling
- Neglecting family, friends, work, or education due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with increasing amounts to achieve the same excitement
- Failed attempts to control or stop gambling
- Using gambling to escape problems or negative emotions
- Borrowing money or going into debt to finance gambling
- Loss of interest in hobbies and activities that once brought enjoyment
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a session or timeframe
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
- Account Cooling-Off Period: Request a pause in your account access for a set duration
For assistance with setting these limits, contact our customer support team.
Support Organizations for Problem Gambling
If you or someone you know is struggling with problem gambling, help is available. Contact one of the following organizations:
Brazil
- CVV (Centro de Valorização da Vida): Free emotional support and crisis counseling
Phone: 188 (available 24/7)
Website: www.cvv.org.br - UNIAD (Unidade de Pesquisa em Álcool e Drogas): Addiction research and support services
Website: www.uniad.org.br
International Resources
- GamCare (United Kingdom): Free confidential support
Website: www.gamcare.org.uk - GamStop (United Kingdom): National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia): Counseling and support services
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada): Prevention and treatment resources
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States): 24/7 confidential helpline
Phone: 1-800-522-4700
Website: www.ncpgambling.org - BZgA (Bundeszentrale für gesundheitliche Aufklärung, Germany): Health information and support
Website: www.bzga.de
Seek Help Today
If you believe you have a gambling problem or are concerned about your gambling habits, please reach out for support. There is no shame in asking for help. Treatment and recovery are possible, and professional counselors are available to assist you. Contact one of the support organizations listed above or speak with your doctor for a referral to addiction services in your area.
Your health and well-being are our priority.